Some Samsung Galaxy smartphone owners have encountered problems with their touchscreens, such as not being sensitive enough or responding intermittently, sometimes becoming unresponsive, making it impossible to open applications and perform mobile tasks. Samsung is aware of this touchscreen issue of Galaxy devices and has shared a temporary solution to fix it.
Before you try out the recommendations below, check if your device’s software and related apps are updated to the latest version. To update your mobile device’s software, follow these steps:
- Go to “Settings”, and then select “Software update”.
- Tap on “Download and install”.
- Follow the on-screen instructions.
How to Fix Touchscreen Issues on Galaxy Devices
A community moderator from Samsung has noted that the touchscreen is not working properly due to incompatibilities with the Discover feature of Google Apps. Also, he said that Google’s team is already working on updating its servers and apps to fix this problem.
For now, the company shares a temporary solution for the touchscreen issue for Galaxy devices. Galaxy device users can restart their phones after updating their Google apps and clearing data. This has helped many Samsung users regain full use of their touchscreen.
- To update Google app, just launch Google Play Store >> Search for Google app >> Tap on Update option to get the latest version.
- To clear data, click on Settings >> Click on Apps >> Select Google app >> Select Clear data option in Storage option.
